Umpqua Valley Public Defender (UVPD)
Effective Date: November 4, 2026
These Terms & Conditions describe the use of text messaging services provided by Umpqua Valley Public Defender (UVPD).
Text Messaging Services
UVPD uses text messaging to communicate with clients about appointments, scheduling, reminders, and other communications related to our services.
Messages may include:
- Appointment confirmations and reminders.
- Scheduling changes or cancellations.
- Requests to contact our office.
- General administrative or case-related updates that do not require a secure communication method.
Text messaging is not used for promotional or marketing campaigns.
Consent to Receive Messages
By agreeing to receive text messages from UVPD, you consent to receive both individual messages from our staff and automated appointment or court-related reminders. Message frequency varies depending on your appointments and communication needs.
Consent to receive text messages is voluntary and is not required to obtain legal representation or other services from UVPD.
Message Frequency and Charges
Message frequency varies depending on appointments, scheduling needs, and ongoing communications.
Message and data rates may apply depending on your wireless service plan.
UVPD does not charge an additional fee for text messaging.
Opting Out
You may opt out of receiving text messages from UVPD at any time by replying STOP to a message from our texting number.
After opting out, you will no longer receive routine text messages through this service unless you choose to opt back in.
You may also contact our office directly to request assistance with your communication preferences.
Help and Support
For assistance with text messaging, reply HELP to a message from UVPD or contact our office directly:
Phone: (541) 957-5344
Email: Info@uvpd.org
Message Delivery
Text message delivery depends on your wireless carrier and mobile device.
Wireless carriers are not liable for delayed or undelivered messages.
UVPD cannot guarantee that text messages will always be delivered or received promptly.
Confidentiality
Standard SMS text messaging is not a secure method of communication. Please do not send confidential documents, sensitive personal information, or detailed legal information through ordinary text messages.
For confidential or urgent legal matters, contact your attorney or call the UVPD office directly.
Do not rely on text messages for emergencies or time-sensitive legal deadlines.
Changes to These Terms
UVPD may update these Terms & Conditions periodically. Changes will be published on our website.
Privacy Policy
For additional information about how we collect and use personal information, please review our Privacy Policy:
Contact Information
Umpqua Valley Public Defender
645 SE Jackson Street
Roseburg, OR 97470
Phone: (541) 957-5344
Email: Info@uvpd.org
Website: https://uvpd.org